1. Acceptance of Terms
By accessing or using the Kranti-Yajee Architect ("Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Website.
2. Description of Services
Kranti-Yajee Architect® provides home improvement, interior design, and architecture services through its Website. These services may include, but are not limited to, consultations, design plans, and project management. The Website may also feature maps and store listings to assist users in locating relevant businesses and services.
3. User Obligations
- → You must be at least 18 years old to use the Website.
- → You agree to provide accurate and complete information when creating an account or using the Website.
- → You will not use the Website for any illegal or unauthorized purpose.
- → You will not attempt to interfere with the proper functioning of the Website.
- → You will not upload or transmit any viruses or other harmful code.
- → You understand that any maps and store listings provided on the Website are for informational purposes only and Kranti-Yajee Architect® does not guarantee their accuracy or completeness.
Usage Data
- → We may collect information about how you use the Website, including:
- → IP address
- → Device type and browser information
- → Pages visited and timestamps
- → Interaction data (e.g., links clicked, items added to a wishlist)
Google Cloud Widget Data :
Any information shared through the Google Cloud Business Agent
Messaging widget will be collected, including:
- → Chat transcripts
- → Name and contact details (as provided by the user)
- → Inquiry details
3. How Information is Collected
Directly:
- → Contact forms
- → Newsletter sign-ups
- → Account creation
- → Project inquiries
Automatically:
- → Cookies & tracking pixels
- → Google Analytics
- → Third-Parties
- → Google Cloud Business Agent Messaging widget
4. Use of Collected Information
- → Website Functionality: We use data to provide and improve the Website’s functionality.
- → Communication: Data helps us respond to inquiries, fulfill requests, and provide customer support.
- → Personalization (If Applicable): We may use data to tailor recommendations and services (only if you offer this, ensure opt-out options are clear).
- → Google Cloud Widget: Information collected improves customer service and analytics on the widget’s use.
5. Data Sharing with Third Parties
We may share data with necessary service providers:
- → Payment processors
- → Email marketing platforms
- → Google Cloud Business Agent stores and manages chat data
6. Data Security
We implement reasonable security measures to protect your data (e.g., encryption, firewalls, secure servers, access controls).
7. User Rights
- → Access: You can request to access the personal data we hold about you.
- → Rectification: You can correct any inaccurate data.
- → Erasure: You can request deletion of your personal data (“right to be forgotten”).
- → Restriction of Processing: You may request that we limit the processing of your data.
- → Marketing Opt-Out: You have the right to opt-out of marketing communications.
8. Children’s Privacy
Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal data from individuals under 13. If you are a parent or guardian and believe that your child has provided us with personal data without your consent, please contact us immediately at info@krantimail.com
9. Consumer Protection Act, 2019
Protects consumers against unfair trade practices, misleading advertisements, defective products, and deficiencies in services. It also covers relevant online purchases and e-commerce transactions.
10. Digital Personal Data Protection Act (DPDP Act), 2023
Addresses how organizations collect, use, store, and protect digital personal data. It establishes rights for individuals and obligations for organizations processing their data. The DPDP Rules were notified in November 2025, with different provisions taking effect on different dates.
11. Contact Information
If you have any questions or concerns regarding this Privacy Policy, or wish to exercise any of your data rights, please contact us at: info@krantimail.com
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